New surroundings: Dropping by the pawn shop

I can honestly say I've never set foot in a pawn shop. And for the past few weeks, I've felt this little tug to visit one for a "joy ride". Today, it happened. 

The shop was busy, and not exactly what I pictured, and I wasn't sure if I should approach a counter or look around, but my thoughts were interrupted by a man with a heavy accent who wanted to know if I needed help. 

I explained my business, and he reacted with pure shock. "No way," he said. "You're here just for us? You don't know anyone?" I smiled, and affirmed that I was indeed a stranger. He offered up a handshake and proudly showed me around. Sure glad I listened to that little tug.